Glenn Furuya's blog

Happiness is Created Twice!

Everything is created twice, first in the mind.

Happy People Make Good Leaders!

Happy people make good leaders.  Unhappy people make poor leaders.  Bold statements but I believe there is much truth embedded in them.

How To Make 2013 A Lucky Year!

Many believe that the number 13 brings bad luck.  So, let’s look at 13 things we can do as leaders to “flip” 2013 into a very lucky year!


My final installment on generational issues concludes with my own generation, known as the Baby Boomers....

The "X" Factor

The next installment on our segment on generational issues brings us to Generation X....

Age Matters

I get a lot of questions about generational differences in today’s workforce.  Many express frustration at the behavioral patterns they observe and find it difficult to relate to people older or younger.

Leadership Lessons from Japan

Deb and I just got back from a three and a half week trip to Guam, Saipan, and Japan. Most of the time was spent teaching, with occasional breaks for fun and time with friends. On the last leg of our trip, we spent nine days in Tokyo.

Japan is a fascinating country!  Everywhere we went, there were valuable lessons on leadership and service.  

Lesson #1

Leaders Say Thank You For...

Happy Thanksgiving!

On this day dedicated to showing appreciation, leaders say thank you for:

Leadership Lessons from Saipan

For the past ten days, Debbie and I have had the honor and privilege of instructing a one week leadership session on Saipan (CNMI) for the Executive Leadership Development Program (ELDP).  

A Gift from Angry People

One of the most valuable gifts you’ll ever receive from customers are, complaints!  Suck it up and see the upside. 

Complaints provide opportunities to: