Glenn Furuya's blog

Pivot Points of My Life

At this stage of my life and career, I’m entering a convergence phase in which Information and experiences merge into wisdom. Life’s many lessons begin to reveal clear patterns of success. It’s an exciting and fulfilling chapter of my life.

What I’ve Learned About Leadership from Swimming

For decades now, swimming has been my exercise of choice. In many ways, swimming serves as a metaphor for leadership and life.

Swimming requires discipline. It forces me to get off the couch and head to the pool or drive to the beach. Sometimes, it involves immersing oneself into icy cold water or fighting strong ocean currents. Leadership involves the same. Doing what needs to be done, even if you really don’t want to and working through adversity.

The Key to Lasting Relationships

With flowers, chocolates and love notes making there way to millions of people across the globe, it seems like a good time to talk about how to effectively communicate with our loved ones.  

Mind Your Ps and Qs

Whatever happened to old-fashioned good manners? Remember when store clerks greeted you like a friend? Recall those days when people went out of their way to help? Ah, the days of being thanked with true and sincere appreciation… sweet memories!

Unfortunately, the world today is plagued by NACIREMA.  It’s really sad.  I long for the days when those suffering from NACIREMA were few and far between.  Now, it’s epidemic.

How to Gain a Strategic Advantage Through Service

Customer service seems to be at an all-time low! Unfriendliness, rudeness and sluggishness rule. It’s become the norm and no one seems to care.  

Not much unlike this funny Seinfeld clip, here’s an example...

Why New Year’s Resolutions Don’t Work

Happy New Year!

I enjoy the last week of the year.  It’s a time for reflection of the year just completed and an opportunity to set goals for the year ahead, affectionately known as “New Year’s Resolutions.”

But did you know that according to an article in Forbes magazine last year, only 8% of Americans will achieve their goals!?  The 92% failure rate is largely attributed to goals that are too complicated, lofty or simply unattainable due to lack of rescources.

Pop Quiz!

Time for an end of the year leadership pop quiz!!

Why do People Resist Change?

As we approach a new year, leaders tend to grasp it as an opportunity to promote it as a time for change and a fresh start.  Often, efforts fail and here are a few reasons why...


People have difficulty making change if they are unclear and confused about what the change entails... why are we doing it and how will it get done? People have difficulty with unfamiliar things. Leaders need to create clarity and certainty around the change effort. 


The Way to Peace, Unity and Harmony...

As we close out November and reflect on all that we are grateful for and all that we have been giving, it might not be a bad idea to take a few minutes reflect on our leadership "bowls" and prep for the coming new year...

Something to think about...

Happy Thanksgiving!

In celebration of this wonderful holiday, I’m resending a blog I wrote in November, 2005.