Glenn Furuya's blog

The More Things Change, The More They Stay The Same!

I like traveling and reading journals, like the Harvard Business Review and Fast Company, to keep up with the latest research on leadership.

Have you taken the LEAP?

2012 is “Leap Year,” blessing us with an extra day, February 29th.

Hold Your Tongue!

IF YOU WANT TO STIFLE PARTICIPATION AND CHOKE OFF CREATIVITY, HERE’S WHAT TO SAY...

Remember Us?

We’re the regular customers who came into your store and stood quietly while the cashiers finished their chit-chat about their weekend parties.

Best Super Bowl Commercial!

And the winner is...

1 + 1 = 2

Dr. Deming insisted that leaders provide team members operational definitions of words commonly used, such as service, quality and excellence.

This May Freak You Out!

Wouldn’t it be wonderful if everyone came to work with these values and behaviors...

I care!

I show sincere, heartfelt concern and consideration for our customers and my fellow employees.  I’m positive, enthusiastic, courteous, tactful and loyal. You’ll like working with me.

I take responsibility!

Are you Happy?

“Happy New Year!” We say that the first few weeks of January to our friends and family (By the way, what is the cutoff date, when we should stop using that greeting?).  It got me thinking...

Appreciation

A is for Attitude

I appreciate friendly, enthusiastic and optimistic people. They light up my day and uplift my spirits.

P is for Purposefulness

I admire people who make a positive difference and serve the greater good.  The world is a better place because of them.

Priceless Christmas Gifts That Cost You Nothing

LOOK FOR THE GOOD AND PRAISE IT!

In everything the good is there; your goal is to find it.

In every person the best is there; your job is to recognize it.

In every situation the positive is there; your opportunity is to see it.

In every problem the answer is there; your responsibility is to provide it.

In every setback the victory is there; your task is to claim it.

In every adversity the blessing is there; your adventure is to discover it.